Lyme Bay Ear Clinic Ltd: Statement of Purpose
Our Aims and Objectives
Lyme Bay Ear Clinic Ltd provides an ear wax removal service using appropriate tools for manual removal, ear washing and microsuction.
Our aim is to provide a customer-focused service that is caring and responsive. Our service is delivered by John Collins who has over 35 years of nursing experience and has completed additional training in microsuction.
Our service is available for anyone over the age of thirteen. Children must attend appointments with a parent or an appropriate guardian.
The service includes a consultation and assessment of appropriate health issues relevant to the ear and ear wax removal, including gathering health information and a physical ear examination. Where necessary, for example if an infection is found, the client will be recommended to seek
advice from their GP. Lyme Bay Ear Clinic Ltd does not prescribe medicine.
We provide treatments by appointment and subject to a medical assessment. We undertake a health history and physical examination of the ear prior to agreeing with the client if ear wax removal is an appropriate treatment.
Appointments are held at different locations including nursing homes, community centres, complementary health centres, hired rooms and client’s homes in order to facilitate accessibility for clients including clients with disabilities. We do not undertake any appointments or treatments at our registered provider office which is used for the management and administration of our service.
Our service is provided between 9 a.m. to 5 p.m. Monday to Friday subject to availability, appointments may occasionally be provided outside of these times at our discretion for the convenience of clients.
The proposed fees and proposed treatment are discussed with the client. Consent is obtained from the client prior to proceeding with the agreed treatment.
Client confidentiality and data is respected in accordance with Data Protection legislation and our policies on data protection and data retention.
John Christopher Collins
Lyme Bay Ear Clinic Ltd
Email Contact: For Provider and Manager: [email protected]
Tel: For Provider and Manager: 07392 793472
Registered as a Limited Company at Companies House: Number 12862135